Privacy Policy

Collection and use of personally identifying information

We collect personal information you provide directly to us when you request a cash offer, contact us, or otherwise communicate with us. This information may include your name, email address, phone number, property address, details about property condition, estimated repairs, financial information such as approximate equity, and other information you submit in forms or messages.

We use this information to evaluate properties, prepare no‑obligation cash offers, communicate with you about the sale, schedule visits, and provide customer support. We may also use the information to improve our services, perform analytics, and comply with legal obligations.

We do not sell collected information

We do not sell your personal information to third parties. We may share information with service providers and partners who help us deliver our services (for example, title companies, contractors, or analytics providers) under contractual obligations that require them to protect your information and use it only for the purposes we specify.

Other information you provide or post

Any information you post in public areas of the website or provide in public-facing channels (for example, public comments or third-party social platforms) may be visible to others and is not treated as confidential.

Accessing the website and information collection

We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, pages visited, referral URL, and timestamps. This information helps us maintain and secure the site, analyze usage patterns, and troubleshoot issues.

Cookies and similar technologies

We and our third-party partners use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to provide, analyze, and improve our services. Cookies help with site functionality, remembering preferences, and measuring site performance. You can control cookies via your browser settings; note that disabling cookies may reduce functionality.

Location‑based services

If you provide location information (for example, an address) we will use it to evaluate property location for offers and to coordinate visits. We do not collect precise device GPS location unless you explicitly provide that information.

Links and third‑party content

Our site may contain links to third‑party websites, widgets, or integrations. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing information.

Third‑party data collection and online tracking

Third‑party services (such as analytics providers and advertising networks) may collect information about your use of the site. These services operate under their own policies and may use cookies or other tracking technologies. You can opt out of certain third‑party tracking through browser or device settings, or by visiting the third party’s opt‑out tools.

Social media and third‑party applications

If you interact with us via social media platforms, the information you share is subject to those platforms’ privacy settings and policies. We may receive limited profile information when you contact us through social media.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to this statement

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. If we make material changes, we will provide additional notice as required by law.

Disclosures for compliance

We may disclose personal information when required by law, in response to valid legal process, to protect our rights or property, to prevent fraud or illegal activity, or to respond to emergency situations. We may also disclose information in connection with a corporate transaction such as a merger, acquisition, or sale of assets (in which case successor entities will assume the data obligations described here).

Maintenance of information collected

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Retention periods depend on the type of information and legal requirements.

Security

We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we aim to protect your data using standard industry practices (encryption in transit, access controls, audit logging).

How do we keep your personal information secure?

• Access controls and role‑based permissions for systems that store personal data.
• Encryption for data in transit (HTTPS) and where practical for data at rest.
• Regular security reviews and vulnerability patching of systems.
• Limiting access to those who require the information to perform their job duties.

Contacting us and correcting your information

If you have questions about this Privacy Policy, want to request access to or correction of your information, or want your information removed where permitted, please contact us:

First Prime Rock Investments
Email: privacy@firstprimerock.com
Phone: (214) 277-2832

We will consider and respond to requests in accordance with applicable law.